Product Analytics/Chore Wheel

This page describes the responsibilities and processes that members of the team need to follow when they are assigned to that week's chore wheel.

Expectations

Each week, one team member is responsible for:

• Monitoring and responding to team communications
  • At least twice: once at the start of the work day and once near the end before signing off for the day
  • REMINDER: This is chore wheel, not an "on call" situation so please don't do this outside of your working hours
• Taking notes in the Product Analytics Status & Planning team meeting

Special circumstances

If you are scheduled to be on chore wheel during a vacation, it is up to you to make the necessary arrangements (e.g. by switching chore wheel weeks with someone).

During team offsites/virtual convenings and Inspiration Weeks, your chore wheel duties are minimal: monitoring product-analytics@ for requests and referring people to https://office.wikimedia.org/wiki/Research_and_Decision_Science/Requests.

Responding to requests

Requests for advice or quick asks:

• Refer people to office hours if appropriate.
• Small requests (rule of thumb: time invested should be no more than 30 minutes) can also be handled directly by the team member on duty, depending on the team member’s availability. Reply-all to product-analytics@ so the team knows the request is handled.

Requests sent to product-analytics@: refer the person to https://office.wikimedia.org/wiki/Research_and_Decision_Science/Requests

Onboarding

When a new person joins the team, they are added to the chore wheel rotation above whoever is on chore wheel that week.

Example with 5 people (A–E) on rotation and a 6th (F) is added

Week 0 (before F joins)	Week 1 (when F joins)	Week 6
A B on chore wheel C D E	A B + F C on chore wheel D E	A B F on chore wheel C D E